Return Policy – My Divine Collection

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Return Policy

There is no return policy…but if product come defective means damage then we can exchange it and if size concern then also we do exchange but for that shipping charge Customer have to pay

  1. Item Received In Damaged Condition/ Manufacturing Defect / Wrong Product Delivered. If You Have Received Damaged Product Or Wrong Item Please Mail Us on info@mydivinecollection.com  With Your Order Number And Received  Product Picture Within 24 Hours. If You Have Any Problem In Product You Have To Register A Complain Within 24 Hours.

    We Will Try And Replace The Product As Soon As Possible  Otherwise  Your Amount Will Be Refund After Deduct The Shipping Charge Rs. In Your Account Within 7 Days.

    *If you Want To Return Then You Have To Do Courier At Our Address Mention On Parcel..You Need To Call And Whatsapp . When We Get Your Parcel Then We Will Contact you

    Each Product Is Quality Checked Verified And Then Shipped To Customer But Due To Manual Errors Can Happen And Hence We Refund Your Amount As Discuss From Company

    * Due To Following Factors Refund & Replacement Are Not There: –

    Colour Change : If In Colour There Is Miner Difference That Is Not Accepted

    For Demo: If You Click Red Colour Product  Picture In Your Phone Or Camera That Is Shown Like Dark Red Or Maroon Type.

    So Kindly Inform You That In That Case Your Product Is Not Acceptable. – Colour Accepted For Refund Like You Have Place Pink And Received Black So That Is Accepted.

    PRODUCT RETURN  AND REPLACEMENT NOT ACCEPT UNDER FOLLOWING RULES :-

    • Product is washed/damaged/worn
    • Part of missing delivered full product 
    • Products must be in their original condition
    • Products which were sold as combos/sets, are not eligible for return/replacement as individual items
    • If, according to your opinion you don’t like the product, this return reason is not acceptable
    • Replacements will be made basis availability of that product on the website
    • In case of damaged from your side, this product is non-refundable

    * Size Issue:- If Available Size Then You Wants Different Size Then Tell At The Confirmation Call Time. If One Time Your Order Shipped Then No Change Or No Replace For Size Issue.

    * Stitched Issue: – If We Send Unstitched Product Or Semi- Stitched Product And Stitched By Customer That Is Not Accept For Refund Or Replacement.

    *Washed Product :- If Any Product Washed By Customer Then In That Case Product Not Accept For Refund Or Replacement.

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